Virtual Appointment Booking

Your appointment is reserved for your care. Please book separately for any family members. Thank you for your understanding

Important (1 min Read)

To proceed with booking below,  you need to agree to the following conditions governing Virtual Appointments. ⬇

Virtual Video appointments are available on Tuesdays, Wednesdays and Fridays except Holidays and will be prioritized based on urgency

*Be ready for possible wait time* : 

On our new platform we may not have the ability to phone you, so please stay on your video link 15 minutes before and 30 min after the scheduled time.


*As a mandatory requirement*: Please remember when you book a virtual video appointment, you will receive an appointment reminder from Telus Health with additional instructions *PLUS* the clinic may also communicate with you via a secure platform called Ocean asking you to provide additional information relevant to your appointment in order to make the best use of your telemedicine visit. 


It should take you approximately less than 5 minutes to complete it.


Those emails may accidentally end up in your spam folder or junk mail. 


Remember to add these 2 email domain addresses to your “safe senders list” to prevent appointment reminders from being moved to your Junk E-mail folder. 


noreply@virtualvisit.telushealth.com

no-reply@cognisantmd.com


*NOTE* : 

If you have any additional forms or documents relevant to your appointment prepare them as PDFs, and the pictures should be in jpeg format. Our clinic uses Ocean.

Ocean helps us connect and exchange documents with our patients safely and securely online. 


If you need technical support for your Virtual Video appointment you can contact Telus Health at 1-855-252-2632.



In order to book this kind of appointment, you must call the clinic.
Choose this option when a virtual video encounter can suffice.


Virtual appointments or telephone call appointments are only available to patients that have seen doctor Alchalabi in person within the last 2 years.