Patient Portal

Coming Soon: Enhanced Online Services

We are preparing to launch a new suite of secure, self-serve online services to streamline how you connect with our clinic. Through automated contact forms and Ocean Health Messenger, you'll soon be able to manage many requests without calling the front desk. 

Plus managing uninsured services has never been easier for physicians, clinic staff and patients through our new no-contact, secure and convenient online payments processing system.

Average response time for common requests is 3–5 business days.

More importantly our appointment booking will be more flexible where you will also be able to select from newly added types of appointments to book online .

Examples of Upcoming E-Services You Can Request from the Front Desk:

Administrative Requests

• Pay the annual plan fee (Log in here)

• Learn more about the Annual plan / Sign up : (Click here)

Appointment Scheduling

• Book an appointment online     
  
  

• Cancel an appointment request
  
  

• Special appointment booking request
  
  

Clinical Requests 

• Request cancer screening tests (e.g., Mammogram, FIT test)
  
  

• Request a prescription renewal without an appointment (fee may apply)
  
  

• Request a benefits-related prescription (e.g., Physiotherapy, Massage, Custom orthotics, Braces, etc.) (fee may apply) See Fee Guide for full list
  
  

• Request a *referral for a Pap test by a female practitioner

• Forms and Doctor’s Notes (Fees May Apply): Please refer to the Fee Guide for a comprehensive list of applicable charges.

Response times for form completion may vary based on current clinical demands and the complexity of the request. Advance planning and early submission are strongly recommended.

• Request to add a newborn to your family doctor’s roster

Other Administrative Services

• Send a private photo  

• Send Medical documents/Reports
  
  

• Update OHIP card information
  
  

• Update pharmacy information
  
  

• Update your preferred method of communication
  
  

• Report an immunization or vaccination
  
  

For requests not listed above, please call the front desk at (613) 369-8330.

Phone are answered:

Monday to Friday: 9:00 AM – 12:00 PM & 1:00 PM – 4:00 PM
Saturday: 9:00 AM – 12:00 PM
Closed on Sundays and all statutory holidays