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Where can I find information on urgent care access?
Where can I find information on urgent care access?
A schedule of After-Hours Clinics can be found here: Home
If you are or a person you know is in a mental health crisis, please call or Text 988 toll-free powered by CMHA OR call the confidential Ottawa distress line 613 238 3311 available 24/7 plus weekend and stat Holidays.
Do you offer same-day or same-week access?
Do you offer same-day or same-week access?
Yes, speak to the front desk to help triage this type of appointment for you. Our booking staff are trained to triage bookings based on urgency, modality of care delivery, visit length, and preparation required.
To even further improve patient satisfaction and access, we have implemented a “Same Day/Next Day” booking strategy. If/when all “same day” appointment slots have been filled for a day, any further patients calling in that day are offered to book into the open slots the very next day. This prevents the need for the patient to call in the very next morning and effectively allows the patient to have a visit within 24 hours.
Do you accept walk-ins?
Do you accept walk-ins?
No, please do not show up for urgent care without prior calling earlier in the day.
Do you offer virtual or telephone consultations?
Do you offer virtual or telephone consultations?
Yes, urgent care requests are subject to triage. Booking platform can be found here. Home
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